Terms & conditions

Refund Policy

Octasolutions.co.uk bears the following Refund Policy listed down below:

  • We facilitate each and every client that comes to us with a refund claim. Given that our clients meet the given terms and conditions listed down below.
  • Octasolutions.co.uk favors every request concerning order cancellation and pays 100% money back guarantee in case our staff our team lacked in picking the order for work.
  • Nonetheless, we don’t entertain any refund claims for all the orders that have already been processed and if it exceeds 50% of the paid amount. This condition applies to every order that has been processed despite of any situation.
  • At Octa Solutions, half of the fee that you pay is considered a cost for our services. It further becomes non-refundable for all the orders that have already gone into processing.
  • Octasolutions.co.uk accepts all refund claims that are up to 50% of the total fee amount. But the refund claim is only applicable only if the client’s requirement has not been fulfilled by our team at octa solutions even after four or more revisions.
  • Octasolutions.co.uk do not entertain any refund claims for the orders with rush delivery. We don’t accept rush delivery timelines as rush orders are the orders that is delivered to a client within 2 working days. So, any refund claim regarding this shall be immediately rejected.
  • Octasolutions.co.uk has set up a team especially for the refund claims purpose. Our team looks for factual grounds for every claim. We settle all claims following the company’s policy and keeping in mind the factual grounds.
  • Octasolutions.co.uk requests all its honorable clients to respect and agree to the decision made by the refund case verification committee team. It might take 2 to 4 business days for the verification committee to settle a case.
  • Octasolutions.co.uk completely respects and trusts the decision made by its refund committee even if the decision rests in the client’s favors. We respect whatever decision our committee grants. Processing of funds will be done on immediate basis if the decision lies in the favor of our client.
  • The funds transferred from Octasolutions.co.uk end up directly in the clients account though it might require 7 to 10 business days in order for the amount to be transferred.

Terms & conditions

  • Terms of Use:
    Octasolutions.co.uk consider its client fully responsible to ensure they use our website, products and services as per the terms and condition and policies described on our website. Any client seen violating the terms and condition or any policy shall be solely responsible of the legal consequences.
  • Services:
    Octasolutions.co.uk provides services and products to facilitate our client’s needs and requirements. We strive to provide quality services. And we ensure our services and products fulfills every requirement and deliver quality at a very reasonable price.
  • Cancellation:
    Octasolutions.co.uk offers the possibility of cancellation to its pristine clients. However, cancellation requests are only accepted by octasolutions.co.uk solely. We review the process of your order. Requests that are received after an order has passed through the processing phase will not be entertained.
  • Revisions:
    Revisions requests will only be entertained if found valid and justified. If a client is unable to prove that a certain requirement/requirements is missed. In that case the revision request shall not be entertained.
  • Security:
    At octasolutions.co.uk we understand the critical nature of data security. And that’s the core reason we made data security our top priority. For the same reason, we have employed best available security systems to fulfill data security requirements. For the sake of customers/ visitors data protection, our website stores their information.